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Distributor Support

At Gates, we are committed to building your business too.  Superior products are just the beginning.  Gates backs up its products with a full range of services.  Our goal – to ensure your success.  From field training and technical support to product testing and inventory control, Gates has the services you need to meet the needs of your customers.

Answers to your engineering questions
Our Hydraulic Field Team relies on Gates Product Application Engineers for expert support.  So can you!  Answers to your toughest technical questions are only a phone call away at + 44 (0) 1480 22 50 00.

We’ll get you the products you need – when you need them and where you need them.  Gates distribution centres stock a full inventory of Gates hydraulic products ready for immediate shipping.  With tailored packaging and free weekly delivery, we offer Gates distributor-partners customised distribution solutions. 

Field Sales Force: your eyes and ears
The Gates dedicated field sales force is your eyes and ears in the market.  Their constant contact with processes in the field makes sure they have a clear view and good feeling of the changes and developments that are going on out there.  

FP_trainingTraining: superior commitment to quality, education and safety
Gates provides training when and where you need it… in the field.  The Gates Fluid Power Europe Safe Hydraulics training programme is a good example.  The programme brings the Gates message of preventive maintenance and safety in a practical and easy to follow approach tailored to the needs of end-users. 

Marketing support and Product literature
Gates produces a wide range of marketing materials and documentation to support our distributor partners.  

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